Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and SaMaS Info Pte Ltd (UEN: 201809379K) ("Company", "we", "us", "our") concerning your access to and use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.

2. Services Description

We provide AI-powered WhatsApp automation solutions including:

• AI WhatsApp agent development and deployment
• Business workflow automation
• Customer enquiry and support automation
• Integration with existing business systems
• Consultation and implementation services

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Comply with all applicable laws and regulations
• Not use our services for any unlawful or fraudulent purposes
• Not interfere with or disrupt the integrity or performance of our services
• Maintain the confidentiality of any account credentials
• Not transmit any viruses, malware, or harmful code

4. Intellectual Property Rights

All intellectual property rights in our services, including software, designs, text, graphics, logos, and trademarks, are owned by or licensed to SaMaS Info Pte Ltd. You may not copy, modify, distribute, or create derivative works without our prior written consent.

Any custom solutions developed for clients remain the property of SaMaS Info Pte Ltd unless otherwise agreed in writing through a separate agreement.

5. Fees and Payment

Service fees will be as agreed upon in individual service agreements or quotations. Unless otherwise specified:

• All fees are quoted in Singapore Dollars (SGD)
• Prices are subject to 9% GST (GST Registration No: 201809379K)
• Payment terms are net 30 days from invoice date unless otherwise agreed
• Late payments may incur interest charges
• Fees are non-refundable except as required by law

6. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We reserve the right to suspend or discontinue services for maintenance, updates, or other operational reasons with reasonable notice where possible.

7. Warranties and Disclaimers

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will meet your specific requirements, be error-free, or operate without interruption.

8. Limitation of Liability

To the maximum extent permitted by Singapore law, SaMaS Info Pte Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability to you for any claims arising from these Terms or our services shall not exceed the amount paid by you to us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless SaMaS Info Pte Ltd, its directors, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your breach of these Terms or your use of our services.

10. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms. Upon termination, your right to use our services will cease immediately.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Singapore.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and SaMaS Info Pte Ltd regarding our services.

16. Contact Information

For questions regarding these Terms of Service, please contact: