Privacy Policy

1. Introduction

SaMaS Info Pte Ltd (UEN: 201809379K) ("we", "us", "our") is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 ("PDPA"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

By using our website and services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

2. Personal Data We Collect

We may collect the following types of personal data:

• Name and contact information (email address, phone number)
• Company name and business information
• Communication history and enquiry details
• Technical information (IP address, browser type, device information)
• Usage data and analytics

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your enquiries and provide customer support
• To deliver our AI WhatsApp automation services
• To send service updates and marketing communications (with consent)
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud or security issues

4. Disclosure of Personal Data

We may disclose your personal data to:

• Service providers and business partners who assist in delivering our services
• Professional advisors (lawyers, accountants, auditors)
• Government agencies and regulatory authorities when required by law
• Third parties with your consent

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we will securely delete or anonymize it.

7. Your Rights Under PDPA

Under Singapore's PDPA, you have the right to:

• Access your personal data held by us
• Correct inaccurate or incomplete personal data
• Withdraw consent for the collection, use, or disclosure of your personal data
• Request deletion of your personal data (subject to legal requirements)

To exercise these rights, please contact our Data Protection Officer at the contact details below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: